![]() The application can be installed in the virtual desktop image.There are three methods by which a softphone can be delivered to the virtual desktop: Delivering Softphone Applications to the Virtual Desktop ICA supports 4 TCP and 2 UDP streams one of the UDP streams supports real-time audio over RTPįor a summary of XenApp and XenDesktop audio features, see the Citrix Documentation - Audio Features.įor a summary of Citrix Workspace app capabilities, see Citrix Workspace app Feature Matrix.Ģ.1.Multi-stream ICA - Enables flexible Quality of Service (QoS)-based routing over the network.Audio device routing - Users can direct ringtone to speakers but the voice path to their headset.Audio plug-n-play - Audio devices do not need to be plugged in before starting a session, they can be plugged in at any time.Echo cancellation - Allows for greater variation in the distance between microphone and speakers for workers who do not use a headset.Client-side jitter buffer - Ensures smooth audio even when network latency fluctuates.The Workspace app (former Citrix Receiver) versions for Windows, Linux, Mac, Android and Chrome also are VoIP capable. Server-side jitter buffer to smooth out the audio when network latency fluctuates.Optimized-for-Speech codec for fast encode of real-time audio and bandwidth efficiency.XenApp and XenDesktop 7.6 and higher include numerous technologies to support generic softphone delivery: How the audio is delivered to and from the user’s headset, microphone, and speakers, or USB telephone set.How the softphone application is delivered to the virtual/published desktop. ![]() Generic Softphone Support There are two aspects to softphone delivery using Citrix Virtual Apps and Desktops:
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